Web Site Privacy Policy

Purpose of this Washington University Department of Surgery Online Site
The information contained in this Washington University Department of Surgery online site (“Site”) is intended to provide an overview of clinical services, training and research performed by physicians and other faculty members of the Washington University Department of Surgery.

Information about diseases and medical conditions on this Site and on its linked resources is for educational and informational purposes only and should in no way be taken to be the practice of medicine or the provision of medical, nursing or professional health care advice or services. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or other health care provider. The information obtained from this Site and any linked resources is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatments.

Should you have any specific health care-related questions, please call or visit your physician or other health care provider promptly.

Any links to other Internet websites of non-affiliated external sources does not imply endorsement by the Washington University Department of Surgery or Washington University School of Medicine (sometimes referred to in this Privacy Policy as “us,” “we” or “our”) of any products, services or information presented in these external Internet websites, nor do we guarantee the accuracy of the information contained on them. In addition, since we have no control over the privacy practices of linked external Internet websites you should read and understand the policies of all linked external Internet websites with respect to their privacy practices.

Consultation on Patient Specific Diseases or Conditions
For your protection, we cannot answer any personal information about your medical condition via this web site.  We would be happy to answer any general questions you may have about our services, our physicians, or our general knowledge of a particular disease or medical condition. However, our response to your telephone calls or e-mails concerning our general services or resources should not be interpreted as a recommendation for treatment.

If you are experiencing an emergency or urgent condition you should contact your local emergency services immediately.

If you are a patient of Washington University School of Medicine (Washington University Physicians), you may sign up for the Follow My Health patient portal at your next visit. After your identity has been confirmed in person, you can have internet access to your appointments, health record, X-rays and other imaging, pharmacy renewals, billing, and speak with your physicians offices. Not all physicians offices participate in direct communication, but all offer the other services.

Privacy
We respect all our patients and prospective patients’ privacy. Unless required for law enforcement or by statute, we will not share any information you supply to us via this Site to any other outside unaffiliated entity without your consent. However, we may provide information to third parties that does not allow you to be identified or contacted. For example, we might inform third parties regarding the number of users of the Site and the most frequented resource pages.

Notwithstanding the foregoing, we reserve the right to work with third parties who provide services that may include, but are not necessarily limited to, website hosting, data analysis, hosted e-mail, and other administrative and technical services that assist us in maintaining the Site. In the event that we elect to work with third parties for these purposes, we reserve the right to share information you supply to us with such third parties, but only to the extent necessary for the provision of such services.

Security of Information
We have implemented reasonable technology and security policies, rules and measures to protect the data that resides on our servers; however, because no security system is impenetrable or 100% secure, we cannot guarantee the security of our servers.

Visitor Tracking
We want each Site visitor to find useful medical information and learning about the services of physicians in the Washington University Department of Surgery. In working toward that goal, we count our visitors and keep track of which pages our visitors select throughout the Site. To do this, we must use software called a “cookie.” The “cookie” maintains numbers in aggregate form, and does not obtain personal information about any of our visitors.

This information helps us know what sections of our Site are visited frequently, so we can enhance those sections and ensure they are timely.

Contact Us
We are always interested in your feedback and suggestions. Should you have any questions about the Site, or suggestions for improvement, please contact our website administrator by e-mail.